Telephone Services Officer

Position Name

Telephone Services Officer

Position Description

Ukrainian Credit Union Limited has a position available for full time Telephone Services Officer located at our Bloor West (2397 Bloor St. W.) branch. Under the direction of the Manager, Information Technology, the successful candidate will be responsible for providing a full range of services to our members. As an exceptional communicator, you will support our superior sales and service environment, cross selling and upselling our line of products and services. You will also be expected to make outbound sales and service calls. You will also be expected to participate in various community events.

Qualifications Required

Key Skills and Abilities

  • Member focused
  • Strong interpersonal skills
  • Team player
  • Flexible (work schedule)
  • Outstanding follow up skills
  • Excellent problem solving skills
  • Aptitude for processing, transactional and administrative functions
  • Outgoing personality, with excellent communication skills and a positive attitude
  • Initiative and ability to identify opportunities for referrals to product (e.g. credit/investment) specialists


Job Reference Number


Closing Date

February 1, 2019

Job Location

2397 Bloor Street West

How to Apply

Please submit your application and resume by July 31, 2017 to: 

Alison Conroy, Manager, Operations
Ukrainian Credit Union Limited
145 Evans Avenue
Suite 300
Toronto, ON M8Z 5X8  


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