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Dear Member, if you don’t absolutely have to come in, please don’t.

Here is a list of services you can complete online, via our mobile app, at the ATM, by email or over the phone:

  Online Mobile app Phone branch or call centre Email ATM
Cash Withdrawal/Deposit   Deposit Cheques via Deposit Anywhere feature Prearrange to pick up/drop at front door, avoiding unnecessary time in branch Prearrange to pick up/drop off at front door, avoiding unnecessary time in branch
Cheque Deposit   Prearrange to drop off at front door, avoiding unnecessary time in branch Prearrange to drop off at front door, avoiding unnecessary time in branch
Bill Payments Call/email your branch Call/email your branch  
Property Tax Payments Call/email your branch Call/email your branch  
View transaction history    
View scheduled bill payments and AFTs      
Schedule (or stop) bill payments and AFTs      
Foreign Currency     Call to arrange delivery to your home (Some conditions and restrictions apply) Call to arrange delivery to your home (Some conditions and restrictions apply)  
Transfers between accounts Call/email your branch Call/email your branch
Transfers to other members' accounts Call/email your branch Call/email your branch  
GIC/RRSP/TFSA/RRIF deposits, renewals, transfers     Call/email your branch Call/email your branch  
Interac e-Transfers      
Interac Online payments      
Mortgage Renewals     Call/email your lender Call/email your lender  
New mortgage     Call/email your lender Call/email your lender  
Order Cheques   Call/email your branch Call/email your branch  
Open or close an account Open ucublu accounts online   Call or email supervisor or manager at branch Call or email supervisor or manager at branch  
Change debit card PIN        
Reset debit card pin     Call or email supervisor or manager at branch Call or email supervisor or manager at branch  
Purchase Class A Shares     Call or email supervisor or manager at branch Call or email supervisor or manager at branch  
Wire Transfers     Call or email supervisor or manager at branch Call or email supervisor or manager at branch  
Stop payment request     Call/email your branch Call/email your branch  
Set up online banking access     Call/email your branch Call/email your branch  

 

If you need help setting up your online account or downloading and setting up our mobile banking app on your smart phone, please contact our Call Centre or your local branch.

Search Branch Contact Numbers

 Call Centre Contacts: 416.922.4407, Toll Free: 1.800.461.0777, ucucentre@ukrainiancu.com