Skip to main content

Branch Closures and Service Changes

Please note that we will be re-introducing Saturday hours at our Etobicoke branch at 225 The East Mall. This branch will now be open on Saturdays from 9AM to 1PM starting on September 12, 2020. All other branches will continue to operate under their current schedules until further notice

Members from GTA-area branches that require in person banking services on Saturdays are welcome to visit the Etobicoke branch. Please don't forget to wear a mask and to observe any and all rules regarding self-quarantine if you feel sick or have traveled recently.

We continue to encourage our members to conduct as much business as possible via telephone, email, online banking, Mobile app and ATMs.

You can read about all the ways you can make transactions remotely here: Bank from Home.

You can learn more about our Mobile app here: UCU Mobile Banking App.

We thank you for your continuing understanding and cooperation as we adjust to the challenges posed by the COVID-19 pandemic. 

As a precaution in the current COVID-19 circumstances, the St. Demetrius branch is closed.

If you require to make a transaction please call 416-246-1651. Alternately, you can use our ATM located beside the branch or attend our Etobicoke Branch located at 225 The East Mall.

All other branch hours are changed to the following, effective immediately:

We strongly encourage you to call the branch before visiting as many services may be conducted over the phone. We also encourage you to use our Internet and Mobile banking services to process transactions. Please call our Call Centre at 416-922-4407 to get set-up with Internet and Mobile banking, if you not have already done so.

  • Branches open Monday to Thursday 10:00am to 3:00pm, Friday 10:00am to 6:00pm and Saturday 9:00am to 1pm: 
    • Etobicoke,  416.922.2797
  • Branches open Monday to Thursday 10:00am to 3:00pm, Friday 10:00am to 6:00pm: 
    • Bloor West, 416.762.6961
    • Mississauga, 905.272.0468 
  • Branches open Tuesday to Thursday 10:00am to 3:00pm, Friday 10:00am to 6:00pm: 
    • North York/Vaughan, 416.225.0032
  • Branches open Monday to Friday 10:00am to 3:00pm:
    • Hamilton, 905.545.1910
    • London,  519.649.1671
    • Oshawa,  905.571.4777
    • Ottawa,613 288-0206
    • St. Catharines, 905.684.5062
    • Sudbury, 705.674.1055
    • Thunder Bay, 807.622.9796
    • Windsor, 519.256.2955
    • Wealth Strategies Group, 416.763-5575
  • Branches closed for physical member access (but still available via telephone or email): 
    • St. Demetrius,   416.246.1651
  • Head Office: Closed for member access, tel: 416-922-2797
  • Call Center Hours remain as they are until further notice.

Business Resources

Protect yourself from cyber criminals

Below are some links from the federal government that you may find useful in helping prevent you or your loved ones from being taken advantage of by unscrupulous people during the COVID-19 crisis.

Canada Anti-Fraud Centre - COVID-19 scams
Canadian Centre for Cyber Security - Staying cyber healthy during COVID-19 isolation

Latest Advisory

Covid-19 Current Advisory