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Dear Member, if you don’t absolutely have to come in, please don’t.
Here is a list of services you can complete online, via our mobile app, at the ATM, by email or over the phone:
Online | Mobile app | Phone branch or call centre | ATM | ||
---|---|---|---|---|---|
Cash Withdrawal/Deposit | Deposit Cheques via Deposit Anywhere feature | Prearrange to pick up/drop at front door, avoiding unnecessary time in branch | Prearrange to pick up/drop off at front door, avoiding unnecessary time in branch | ✓ | |
Cheque Deposit | ✓ | Prearrange to drop off at front door, avoiding unnecessary time in branch | Prearrange to drop off at front door, avoiding unnecessary time in branch | ✓ | |
Bill Payments | ✓ | ✓ | Call/email your branch | Call/email your branch | |
Property Tax Payments | ✓ | ✓ | Call/email your branch | Call/email your branch | |
View transaction history | ✓ | ✓ | ✓ | ||
View scheduled bill payments and AFTs | ✓ | ✓ | |||
Schedule (or stop) bill payments and AFTs | ✓ | ✓ | |||
Foreign Currency | Call to arrange delivery to your home (Some conditions and restrictions apply) | Call to arrange delivery to your home (Some conditions and restrictions apply) | |||
Transfers between accounts | ✓ | ✓ | Call/email your branch | Call/email your branch | ✓ |
Transfers to other members' accounts | ✓ | ✓ | Call/email your branch | Call/email your branch | |
GIC/RRSP/TFSA/RRIF deposits, renewals, transfers | Call/email your branch | Call/email your branch | |||
Interac e-Transfers | ✓ | ✓ | |||
Interac Online payments | ✓ | ✓ | |||
Mortgage Renewals | Call/email your lender | Call/email your lender | |||
New mortgage | Call/email your lender | Call/email your lender | |||
Order Cheques | ✓ | Call/email your branch | Call/email your branch | ||
Open or close an account | Open ucublu accounts online | Call or email supervisor or manager at branch | Call or email supervisor or manager at branch | ||
Change debit card PIN | ✓ | ||||
Reset debit card pin | Call or email supervisor or manager at branch | Call or email supervisor or manager at branch | |||
Purchase Class A Shares | Call or email supervisor or manager at branch | Call or email supervisor or manager at branch | |||
Wire Transfers | Call or email supervisor or manager at branch | Call or email supervisor or manager at branch | |||
Stop payment request | Call/email your branch | Call/email your branch | |||
Set up online banking access | Call/email your branch | Call/email your branch |
If you need help setting up your online account or downloading and setting up our mobile banking app on your smart phone, please contact our Call Centre or your local branch.
Call Centre Contacts: 416.922.4407, Toll Free: 1.800.461.0777, ucucentre@ukrainiancu.com
Foreign Exchange Services
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