News & Press Releases

Mandatory Update for UCU Mobile App

The UCU Mobile App is being upgraded in anticipation of the launch of our new web site. If you use the UCU Mobile App to access your bank accounts, you will be asked to download a new version of the app when you log in on or after October 28.

The UCU Mobile App upgrade is only the first step in our planned digital upgrade plan. However, it is a necessary step that we must take before we launch our new website at the end of the year. While there will not be any immediate feature upgrades, the new website will allow us to deliver new and improved services as they become available over the course of the next few years.

Some changes to the UCU Mobile App that you will notice on October 28:

  1. You will be asked to download and install a new version of the UCU Mobile App the next time you log into it on or after October 28, 2019
  2. The look and feel of the App will remain the same

Read more about our upcoming website upgrade here: Information on our website upgrade.

Careers at UCU

We have openings for the following jobs available, Apply by November 4th!

Director of Operations

Member Services Representative (Vaughan Branch)

October Newsletter

Fall financial checkup, ucublu, Deposit specials and more

Read our October newsletter here - October 2019

Enhancements to Interac e-Transfers

We've deployed some enhancements to our Interac e-Transfer service including the ability to request money from 3rd parties and the ability to set up autodeposit on your account. Read more here: Interac e-Transfers.

Interac e-Transfer limits increased

We have increased the weekly maximum that you can send via Interac e-Transfer to $10,000. Read about Interac e-transfer here.

Avoid Intercepted e-Transfers!

There has been a recent spate of intercepted e-Transfers happening at financial institutions across Canada

What is an Intercepted e-Transfer you wonder?

This occurs when a legitimate customer sends an e-Transfer to someone they know. Criminals seize the opportunity to deposit the funds to a mule account before the intended recipient has the chance. The interception is not caused by a vulnerability in MemberDirect or the Interac e-Transfer product, but rather because the recipient’s email account was accessed by a criminal. Once in that account, criminals can “see” the notification from Interac and use the deposit link to redirect funds into a different account by answering the security question.

Here are some tips to help you protect yourself from this type of crime. You should:

  • Not communicate the answer to the security question via email.  Call and/or text the recipient with the password.
  • Select a question and answer that is not easy for a third party to guess. If the notification is intercepted, it will be harder for a criminal to answer and steal the funds.
  • Be cautious not to click on any phishing links and ensure that you are only transacting with trusted websites, vendors and people.
  • Immediately notify us if you sense anything suspicious about your transaction. 
Stay safe!

A big welcome to our new CFO

As of May 1, 2019 Bradley Sutherland assumes the roles of Chief Financial Officer at Ukrainian Credit union Limited. He takes over from Marc Sirard. We welcome Brad into his new role and wish Marc a very happy retirement!

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