Mandatory Update for UCU Mobile App - October 28, 2019

The UCU Mobile App is being upgraded in anticipation of the launch of our new web site. If you use the UCU Mobile App to access your bank accounts, you will be asked to download a new version of the app when you log in on or after October 28.

The UCU Mobile App upgrade is only the first step in our planned digital upgrade plan. However, it is a necessary step that we must take before we launch our new website at the end of the year. While there will not be any immediate feature upgrades, the new website will allow us to deliver new and improved services as they become available over the course of the next few years.

Some changes to the UCU Mobile App that you will notice on October 28:

  1. You will be asked to download and install a new version of the UCU Mobile App the next time you log into it on or after October 28, 2019
  2. The look and feel of the App will remain the same
  3. Please note, if you have auto-update engaged, the app may update on its own without providing a warning. If you get a message that you are locked out of your account you will need to re-set up your login. To do so, click on "Select Other Login" and follow the instructions. If you need assistance, please contact our Call Centre.

Read more about our upcoming website upgrade here: Information on our website upgrade.

Download our app for free today!

The Apple store

Google Play store

New and improved version of UCU Mobile APP now available!

NEW April, 2018!

We've improved our UCU Mobile APP features

Download our app for free today!

The Apple store

Google Play store

What's new in this version?

  • Landscape view for tablets!
  • Improved account activity filters and searching
  • Log in with your fingerprint! (IOS only for now)
  • Various bug fixes

UCU Banking APP Updates - New as of July 1, 2017

NEW July 1, 2017!

We've improved many UCU Mobile APP features

Download our app for free today!

The Apple store

Google Play store


UCU has rolled out a new version of our Mobile app for Android and iOS. Updated features include:

  • Recurring bill payments
  • Manage alerts
  • Contextual help
  • Push notifications
  • Redesigned find branch/ATM with integrated map

Recurring Bill payment

  • Users can now setup recurring bill payments from within the app
  • If enabled on desktop, Recurring Bill Payments are accessed through Pay Bills. Users can make a recurring bill payment with the option of entering a date and end date. Payment frequency options (days, months, year) will match desktop configuration. Be sure to verify that the option for recurring bill payments matches with desktop online banking.

Manage Alerts

  • Users can now setup and manage alerts from within the mobile app.
  • Users can view their alerts history for past 30 days
  • Manage Alerts tab: A screen that lists all Alerts (active, inactive or incomplete) is shown.
  • First time set up will require acceptance of an agreement. Accepting agreement takes user to Add Contact (email or phone) screen. More than one Contact can be added, based on client's desktop configuration. Contacts can be enabled, disables, or deleted.
  • Manage Account Nicknames allows user to rename accounts only for alert purposes
  • Alerts can be received by email, SMS or push notification.

Contextual Help

  • Contextual help can be accessed through certain feature screens (Account, Pay Bills, eTransfers, Transfers, Deposit, Settings, and Alerts, if enabled). General help can be accessed through home page.
  • User can access Help through the hamburger menu within a feature. Contextual help will provide a listing of frequently asked questions regarding the particular feature. Additional buttons will appear in the Contextual Help screen: Privacy, Security, Contact Us, Find Us.

Push Notifications

  • To turn on Push Notifications, upon first login, user will need to accept a pop-up stating that the app would like to send push notifications. Following that, push notifications will need to be set up within Alerts, Settings, and then Notifications.
  • Alerts can be triggered by email, phone, or Push Notifications.

Find Branch & ATM

  • Find Branch/ATM (Find Us) is accessible from the home screen and hamburger menu, as well as through the Help screen.
  • Clicking on the Find Us icon will show branch and ATM location results based on the user's current location.
  • Users can search for a particular branch to be shown on the map by entering details in the search field.
  • Clicking on an ATM or branch on the map will show the location information at the bottom of the screen.
  • View List will show a list of locations, sorted by closest location.

Click link for the UCU Mobile APP FAQ.

ding free ATM Locator App

Say goodbye to ATM surcharge fees

We’ve all been there. Standing in front of another financial institution’s ATM, just waiting to get dinged by a surcharge fee for accessing our cash. One dollar, two dollars, three dollars…the surcharges vary, but the frustration of getting “dinged” remains the same. That is, unless you belong to a credit union.

With access to a national network of ding free® ATMs from BC to Newfoundland, Canadian credit union members can keep more of their money where it belongs; paying no surcharge fees at thousands of credit union and other participating ATMs across Canada. It’s a network of ATMs that’s bigger than most banks and it’s all ding free.

Where can I download the app?

Down load it here or from your iPhone, Android, Windows or Blackberry device.

What’s a ding free® ATM anyway?

A ding free ATM doesn’t charge you for the convenience of using it. And regardless of where you are or the credit union you happen to belong to, chances are there’s a ding free ATM near you.

How can I find one?

To find the nearest ding free ATM, download our new ding free locator app.

Available for iPhone, Android, Windows and Blackberry devices, our new ding free locator app makes it easy to find surcharge-free ATMs on the go.
Look for the ding free decal on participating ATMs:


ATM Locator App

NEW! if you have a smartphone, locating a UCU ATM is now easier than ever. This app also lets you search for more than 2,300 other ATM locations where you can use your UCU Member Card without being charged any fees!

THE EXCHANGE® ATM Locator app is now available for the iPhone, Android and BlackBerry smartphones. The apps are free! More info about the app and THE EXCHANGE® Network here: 

or go directly to the app at:

BlackBerry App World

Apple App Store

Android Market




Find Branch/ATM

Enter address, postal code or branch name